Warranty claim & diagnostics report
To start the warranty or diagnostic process one must send a Warranty Claim or Diagnostics Report form to warranty@mds.swiss. To do so, firstly, you have to download the form that suits your situation and fill in the blanks with the asterisk (*). Next, we are going to examine and evaluate your claim. Then we will respond to you if the claim is valid and if you may proceed by sending it. From the time of delivery it usually takes us 1-3 business days to send you a report.